September 24, 2013

QTP/UFT HP Run Result Viewer is “blank”

Hello Automation Engineers, Have you faced HP Run Result Viewer is “blank” error? In this blog post, we will see how to solve HP Run Result Viewer is “blank” error.

First, create a valid test script in UFT/QTP. Execute the script and check whether result has been generated or not. If you are not able to see any test execution result, follow below steps:

If you can see it launch Result viewer and check if issue is resolve.

  • If not then register the dll with regsvr32 to see if that fixes this.

If above solution is not solved your problem, follow below steps:

  1. <DVD>:\RunResultsViewer\EN\prerequisites\vc2005_sp1_redist
  2. Reinstall .NET Framework 3.5 – <DVD>:\RunResultsViewer\Common\dotnet35_sp1
  3. And <DVD>:\RunResultsViewer\Common\vstor30

If above solution is not solved your problem, follow below steps:

  1. Go to Run command
  2. Type %appdata% and then press enter
  3. Go to Local/UFTReportViewer
  4. Change the ApplicationTop and ApplicationLeft values to 100

Now you will be able to see the HP Run Result Viewer window.

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About NaveenKumar Namachivayam

Hi there! is a passionate and experienced Performance Test Analyst based in Chicago, USA with skill sets in Manual Testing, Test Automation, Performance Testing, and Test Estimation. He loves to learn and experiment new trends and models in Software Testing. Please stop by at his personal blogs: Excel Blog, DealsBrook,, and Affiliate Insights blog and Software Testing Memes.

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